Talk to our Noida team
Hosting engineers in Sector 59, Noida, reachable around the clock on Indian time. Call, chat or open a ticket — first responses average under 15 minutes, and you reach someone who runs the servers rather than a script.
Four ways, all answered by engineers
Pick whichever suits the problem. Urgent things go faster by phone or chat; anything needing logs or screenshots is better as a ticket.
Phone
Available 24/7 on Indian Standard Time. Best for anything urgent — a site down, a failed payment, a migration in progress.
Call now →Live chat
Quick questions answered in real time — plan selection, what a feature includes, whether something is possible before you buy.
Open live chat →Support ticket
The right channel for technical issues. Include the domain, what you expected, what happened, and any error text — it saves a round trip.
Open a ticket →For billing questions, GST invoice requests, or anything you would rather have in writing.
Send an email →Where we actually are
A registered office in Noida with engineers in it — not a virtual address or a forwarding number.
Webhost 365 — India
D-41, Lets Connect, 1st FloorSector 59, Noida
Uttar Pradesh 201301
India
- Phone+91 828 700 5050
- Emailsupport@webhost365.net
- Hours24 hours, 7 days — IST
- Client areaportal.webhost365.net
Support hours, honestly stated
Support runs 24 hours a day, every day, on Indian Standard Time. That matters more than it sounds: a lot of hosting sold in India is supported from a timezone where your evening is their night, so an urgent ticket at 10pm IST waits until morning.
Sales and account questions are answered in the same window. Billing corrections and GST invoice requests are handled on working days, usually within one.
Overseas? Our US line is +1 (850) 779-9499, and the global contact page has those details.
Billing and invoices. All Indian orders are priced and billed in INR with 18% GST included in the figure shown. Every invoice carries the CGST/SGST or IGST breakup, so a GST-registered business can claim input tax credit. Add your GSTIN at checkout and it appears on each invoice — email us if you need one reissued.
Some answers are already written down
If it is one of these, you will get there faster than a ticket would.
What does hosting cost in ₹?
Every India page shows GST-inclusive prices that stay the same at renewal. The plans start at ₹146.02 a month.
See plans in ₹ →How do .in domains and KYC work?
Every .in registrant completes NIXI identity verification after purchase. The guide covers documents, deadlines and who can register.
Read the .in guide →Can you move my existing site?
Yes, free on every paid managed plan — files, databases, email and DNS, usually inside 24 hours with minimal downtime.
How migration works →My site is down — what now?
Five checks that identify the cause in about five minutes, before you open a ticket. Expiry and DNS account for most of them.
Run the checks →Contacting us — the practical questions
What are your support hours in India?
24 hours a day, seven days a week, on Indian Standard Time. Phone, live chat and tickets are all covered in that window, with first responses averaging under 15 minutes.
Where is your India office?
D-41, Lets Connect, 1st Floor, Sector 59, Noida, Uttar Pradesh 201301. Support and engineering work from there, and the phone number reaches that team rather than an overseas queue.
Will I get a GST invoice?
Yes. Indian orders are billed in INR with 18% GST included in the price, and every invoice carries the CGST/SGST or IGST breakup. Add your GSTIN at checkout to have it printed on each invoice.
Which channel should I use?
Phone or live chat for anything urgent, such as a site being down or a payment failing. A support ticket for technical issues that need logs, screenshots or a back-and-forth. Email for billing and invoice matters.
What should I include in a support ticket?
The domain affected, what you expected to happen, what actually happened, the time it occurred, and the exact error text or a screenshot. That is usually enough for a first reply to be an answer rather than a question.
Do you have an office outside India?
Yes, in Torrance, California, reachable on +1 (850) 779-9499. Support is shared across both teams around the clock, so the India number works whatever the hour.